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Privacy Policy

A legal disclaimer

Last updated: 17th November 2025

Introduction

Bookkeeping Services Australiawide (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled responsibly and in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

This policy explains how we collect, use, store, and protect your personal information.

By using our website or services, you agree to the terms of this Privacy Policy.

 

1. What Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Business name

  • Billing details

  • ABN/ACN (if applicable)

Financial Information (for bookkeeping services)

  • Accounting data

  • Bank statements

  • Payroll information

  • Invoices & receipts

  • Transaction history

  • Supplier and customer information

 

Website & Technology Information

  • Cookies

  • IP address

  • Pages visited

  • Form submissions

  • Device/browser information

 

We ONLY collect information necessary to provide bookkeeping services or respond to enquiries.

 

2. How We Collect Information

We collect information through:

  • Online forms

  • Email communication

  • Phone or video calls

  • In-person meetings

  • Secure document uploads

  • Accounting software (Xero, MYOB, Dext, etc.)

  • Website analytics

 

3. Why We Collect Your Information

We use your information to:

  • Provide bookkeeping and business support services

  • Prepare BAS, payroll, and financial reports

  • Communicate with you about your account

  • Send invoices and manage payments

  • Schedule appointments and consultations

  • Improve our services and website

  • Comply with legal and tax requirements

 

4. Disclosure of Information

We may share your information ONLY with:

  • Your authorised accountant or tax agent

  • Software providers (Xero, MYOB, Dext)

  • ATO or government agencies (if legally required)

  • Our professional advisors (e.g., auditor, BAS agent, IT support)

We do not sell, rent, or trade your information.

 

5. Data Security

We take security seriously.
Your information is stored using:

  • Encrypted cloud-based systems

  • Secure accounting platforms

  • Password-protected devices

  • Secure document upload portals

While we take all reasonable steps to protect your data, no system is 100% secure.

 

6. Access and Correction

You have the right to:

  • Access your personal information

  • Request corrections to inaccurate details

  • Request deletion of certain information (unless legally required to retain)

Simply contact us to request changes.

 

7. Use of Cookies

We use cookies to improve your website experience and track analytics.
You can disable cookies through your browser settings if desired.

 

8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

 

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Bookkeeping Services Australiawide
📧 Email: bookkeepingservicesaustwide@gmail.com
📱 Phone: 0413 833 231
🌐 Website: www.bookkeepingservicesaustwide.com

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