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Terms & Conditions

Terms & Conditions

Last updated: 17th November 2025
 

1. Introduction

Welcome to Bookkeeping Services Australiawide (“we”, “our”, “us”). By accessing or using this website and our services, you agree to be bound by these Terms & Conditions.

 

If you do not agree, please refrain from using our website.

 

These Terms apply to all visitors, clients, and users of this website.

 

2. Scope of Services

We provide bookkeeping services including, but not limited to:

  • Accounts payable & receivable

  • Bank & credit card reconciliations

  • Payroll processing

  • Reporting

  • Catch-up and clean-up bookkeeping

  • Set-up and support for Xero & MYOB

  • Ongoing monthly or quarterly bookkeeping

  • Business support and mentoring for small business owners and healers

 

We reserve the right to update, change, or discontinue any service at any time.

 

3. Client Responsibilities

To ensure accurate and timely bookkeeping, clients agree to:

  • Provide complete, accurate, and timely financial information

  • Provide secure access to relevant software or documents

  • Respond to information requests within a reasonable timeframe

  • Ensure that all documents, receipts, and records provided are truthful, correct, and legally obtained

 

We are not responsible for delays, penalties, or errors resulting from missing, incorrect, or late information.

 

4. Onsite Services (Within 50km of Ipswich)

Onsite visits are available to eligible clients within a 50km radius of Ipswich.

 

Clients agree to:

  • Provide a safe working environment

  • Be present (or have an authorised representative present) during the appointment

  • Notify us at least 24 hours in advance for cancellations or changes

 

Travel outside this radius may incur additional fees.

 

5. Remote Services

Remote bookkeeping is conducted using secure online platforms such as Xero, MYOB, and cloud-based document storage.

 

Clients are responsible for:

  • Maintaining secure login credentials

  • Ensuring uploaded documents are legible and accurate

  • Notifying us of any suspicious activity or system issues

 

We will not be liable for software outages, internet issues, or third-party disruptions.

 

6. Payment Terms

  • All invoices are due within 7 days unless otherwise stated.

  • Late payments may incur a late fee or suspension of services.

  • Monthly or ongoing service packages are billed in advance.

  • Catch-up or clean-up work may require a deposit or staged billing.

  • If a client pauses work, outstanding fees must still be paid for work already completed.

 

We reserve the right to adjust pricing with reasonable notice.

 

7. Cancellations & Rescheduling

For Bookkeeping Sessions / In-House Visits

  • Minimum 24 hours' notice is required.

  • Less than 24 hours' notice may result in a cancellation fee.

 

For Ongoing Monthly Clients

Either party may discontinue ongoing services with 14 days written notice.

 

8. Confidentiality & Data Protection

We take your privacy seriously.

 

We will:

  • Keep your financial information strictly confidential

  • Store documents securely

  • Use encrypted platforms where possible

  • Only share your information with your consent or when required by law

 

Clients agree to use secure methods when sharing documents and login details.

For more details, please refer to our Privacy Policy 

 

9. Accuracy & Liability

We take great care in maintaining accurate financial records. However:

  • We rely on the accuracy of the information you provide

  • We cannot be held responsible for outcomes resulting from incorrect, incomplete, or delayed information

  • Final responsibility for financial decisions and tax obligations remains with the client

 

To the fullest extent permitted by law, we disclaim liability for:

  • Loss of profits

  • Financial loss

  • Penalties or fines

  • Indirect or consequential damages

 

Our services do not replace the advice of a qualified accountant, financial adviser, or tax agent.

 

10. Intellectual Property

All content on this website—including text, graphics, blogs, downloads, templates, videos, and branding—is the intellectual property of Bookkeeping Services Australiawide.

 

You may not:

  • Copy

  • Reproduce

  • Redistribute

  • Edit

  • Sell

  • Claim ownership of any content without written permission.

 

11. Website Use

By using this website, you agree that you will not:

  • Use the site for unlawful or harmful purposes

  • Attempt to breach our security systems

  • Copy or misuse website content

  • Upload malicious code or harmful files

 

We reserve the right to block access for inappropriate or harmful behaviour.

 

12. Third-Party Links & Software

Our website may link to third-party sites or software (e.g., Xero, MYOB).

 

We are not responsible for:

  • Content on third-party websites

  • Software outages or technical issues

  • Security practices used by third-party platforms

 

Use these services at your own discretion.

 

13. Termination of Services

We reserve the right to terminate services immediately if:

  • A client is abusive, unsafe, or uncooperative

  • Invoices remain unpaid

  • Fraudulent or illegal activity is suspected

  • Terms & Conditions are breached

 

Clients may also terminate services with notice as outlined in Section 7.

 

14. Amendments

We may update these Terms & Conditions at any time.
Updates will be posted on this page with an amended “Last updated” date.

 

15. Contact Information

For questions about these Terms & Conditions, please contact:

Bookkeeping Services Australiawide
📧 Email: bookkeepingservicesaustwide@gmail.com
📱 Phone: 0413 833 231
🌐 Website: www.bookkeepingservicesaustwide.com

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